Therapy & Therapeutic Coaching

  • Our practice recognizes that there are various systems of oppression that create and/or greatly contribute to many folks’ need for therapeutic services. We work to combat the impacts of these systems not only in our actual therapeutic work but also in who we aim to serve. While we accept all clients who are interested in our services (as long as capacity allows), as Black therapists and therapists of color, we recognize the importance of a client meeting with someone that they may see parts of themself in; someone who may have a deeper cultural understanding or attunement, and we seek to honor that connection.

  • We believe that everyone deserves opportunities for therapeutic connection, especially in community with folks who reflect them. Coaching allows us to reach folks who otherwise may not have access to our services due to barriers like state (and country) lines. While coaching will absolutely feel therapeutic at times, it is important to understand that there are limits to coaching as it is not therapy. In a coaching relationship, our focus is more oriented toward the present and future, rather than a deep exploration and unearthing of the past. Coaching is a great option for out of state folks seeking support in meeting a goal or making a change in a life circumstance.

    Because coaching is not therapy, it is not a good fit for people experiencing a safety crisis or at risk of being in crisis. For those seeking therapeutic coaching who may require a higher level of care, we are happy to either collaborate with a therapist in your home state or connect you with one who may better meet your needs.

  • The intention of the initial consultation is to determine if the client and clinician match feels like a “good fit.” Fit can be based on a variety of factors including the clinician’s skillset/experience and approach to therapy (or coaching) and the needs of the potential client, clinical style, financial capacity for regular sessions, and a client’s comfort with virtual services. With that said, fit can also be based on other factors like the age, race, gender identity of the clinician based on what you’re seeking, and even just overall “vibe.” While we encourage you to take the chance on a clinician, even if there’s some ambivalence around them or the therapeutic process, we also encourage you to trust your gut. Even if you really like a clinician, they may not be the best fit for you and that’s okay! There is someone out there for you (and we’re happy to help you find them if it’s not us).

  • While there is really nothing specific needed from you in the consultation, it can be helpful to you and the clinician to think through what you hope to get out of therapy or coaching: What are your goals for the work? What aspect(s) of your life might you want to be different?

    You may also want to ask the clinician:

    -“What is your clinical style? What is your approach to therapy or coaching?”

    -“What does a typical session look like? What might it feel like?”

    -“How long are sessions? How frequently do you recommend we meet?”

    -And anything else that you may be wondering about your potential therapist/coach or the therapeutic process itself.

  • The No Surprises Act, which is part of the Consolidated Appropriations Act of 2021, is designed to protect clients from receiving unexpected medical bills. The Good Faith Estimate provision of the No Surprises Act is designed to give clients an estimate of how much they’ll be charged for the healthcare services they’ll be receiving, prior to their appointment.

    Under the law, State-licensed or certified healthcare providers are required to provide a Good Faith Estimate of charges to every new and continuing client who’s either uninsured or isn’t planning to submit a claim to their insurance for the services they’re seeking.

    You are entitled to receive a Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit No Surprises Act.

Insurance & Out-of-Network Benefits

  • While we do not currently accept insurance, we do accept HSA/FSA cards as a form of payment. Our services are also able to be submitted for reimbursement as an out-of-network benefit.

  • “Out-of-network” means the care that you are receiving is from a provider that isn’t a part of your health plan (not “in network”). We are considered an out-of-network benefit because our services must be paid for out of pocket, rather than through your insurance plan. With that said, if your insurance plan offers out-of-network benefits, our receipts can be used to submit a claim for reimbursement by your insurance provider.

  • Each month, we are able to provide you with superbills (a receipt for the services you receive with us) which you can submit to your insurance provider for reimbursement. For those that have out-of-network benefits, reimbursement typically is an option after meeting your yearly deductible.

  • A superbill is essentially an itemized receipt of the services you’ve received from an out-of-network provider. Our practice provides monthly superbills which can be used to submit a claim to your insurance provider when seeking reimbursement for the out-of-network services that we provide.

  • It can be helpful to reach out to your insurance provider to get a sense of if your plan includes out-of-network benefits and if so:

    -The amount of your yearly deductible

    -Whether or not you have met your yearly deductible (and if not, how much more is needed to meet it)

    -If there is a limit on how many sessions your plan will cover

    -How to submit your superbills (online, mail, etc.)

    -How much your plan reimburses for an out-of-network provider offering services with CPT code 90834 (50 minute individual session), 90837 (60 minute individual session) and/or 90847 (couple or family session)

    -How long will it take for you to receive your reimbursement (rarely will there by a set time period; typically it’s a range)

If you have any additional questions regarding your out-of-network benefits, we encourage you to reach out to your insurance provider.

Sliding Scale

The Healing Collective is able to offer sliding scale to a limited amount of clients. We center offering sliding scale to Black clients, Indigenous clients, and non-Black clients of color given the historical and ongoing systemic financial oppression that these groups face in the Americas and beyond.

We recognize that many therapeutic and healing services are inaccessible and we work to balance making our offerings as accessible as possible, while honoring our work, expertise, and need to make a livable income. The below image of “The Green Bottle," created by Alexis J. Cunningfolk, may give you clarity on what financial access and capacity you have.